I hate customers and employees. Customer insisted we could haul dirt today, it snowed yesterday and everything is wet. Get there with two dump trucks and a loader, took my employees over an hour to check the air in the tires of the loader, showed up at 7am. Got loader ready by 8:15, im paying a little over 100 bucks an hour for three guys plus fuel costs. Got the first truck loaded by 9. Got the first truck stuck buried to the frame by 9:15 after they were told to hive up if it was soft. Its now 11:30 and they just got that truck out and are now cleaning it up so they can park it and go home. Costs so far 500 in labor and 100 in fuel and nothing billable. I love it.